The SmartGov team is committed to providing the best possible services and tools to improve the local government sector:

  • Service review tools and support
  • Business improvement tools and support
  • Functional maturity assessments
  • Process mapping and redesign
  • Systems design and development
  • Procedures and guidelines development
  • Work practice review and improvement
  • Field operations improvement
  • Smart city technology research and advice
  • Training, coaching and mentoring

We offer more than the traditional on-site consultancy services. Councils’ needs are supported remotely utilising contemporary techniques and facilities:

  • Online resources and tools
  • Video conferencing
  • Podcasts
  • Blogs
  • Webinars
  • Live online chats
  • Messenger services
  • Group calls
  • E-learning

Our team can tackle all types of local government services, functions and activities. These include externally focused services such as:

  • Environmental services
  • Cultural services
  • Recreational services
  • Landuse planning
  • Development assessment
  • Compliance
  • Property development
  • Capital construction works
  • Infrastructure maintenance

We also cover the internal support functions and activities that generally cut across most services including:

  • Strategic asset management
  • Project management
  • Capital works management
  • Environmental management
  • Financial management
  • Integrated planning and reporting
  • Risk management
  • Contract management

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